Domino’s

Ensuring that business-critical information is read by every employee

Domino’s Pizza Enterprises has a geographically dispersed workforce of more than 16,000 team members. The majority of these team members work in the field; making, baking and taking pizzas to customers, which means that they aren’t sitting at computers all day.

“The best part of using Prepp is that we now have the ability to measure results and adjust
our internal communication strategy accordingly.”

Rhiannon Frater,
Communications Manager
Domino’s Pizza Enterprises Ltd

The problem

It can be challenging to ensure that key information on Workplace – our primary communication channel – is seen by everyone. Especially during peak trading hours when our stores are at their busiest. We were looking for a solution that would proactively alert team members of business-critical information, rather than relying on them to passively check the platform.

How Prepp helped

Send targeted information:

We use Prepp.io to send targeted information to the right people, at the right time, to ensure smooth business operations. This is often business critical information (e.g., something not working as it should) that stores need to know immediately.

Boost important posts:

We also use the platform to boost important posts where action is required within a certain time frame and to send out our weekly e-newsletter ‘The Sauce’, which includes a wrap-up of all the key information on Workplace for that week.

Easy set-up and insights:

It was extremely easy to set up Prepp.io and the platform itself is very intuitive to use. Plus the team are constantly innovating and introducing new features all the time, so you never know what’s coming next! The best part is that we now have the ability to measure results and adjust our internal communication strategy accordingly.

“It can be challenging to ensure that key information on Workplace – our primary communication channel – is seen by everyone; especially given the Workplace algorithm. That’s why we use Prepp.io to send targeted information in Work Chat to the right people, at the right time, to ensure smooth business operations.”

Rhiannon Frater,Communications Manager